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Jewelry warranty

We stand behind everything we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. This is in addition to the Charles & Colvard Moissanite warranty. We offer a 12 month warranty on all of our jewelry, and in the event that there is ever a problem with your jewelry, it can be mailed back to our offices for inspection and repair. If the problem is deemed to be from a structural defect, we will repair or replace the item at no charge to you (shipping not included). If the damage is caused by normal wear-and-tear then our jewelers will repair the jewelry at very competitive pricing.  The warranty covers the loss of smaller Moissanite side stones up to 3.5mm provided it wasn't cost by damage to the ring or stones.  

We highly recommend insuring your Moissanite jewelry which is easy and affordable if you insure via Jewelers Mutual (click to be taken to the Jewelers Mutual website). 

If you are a customer of and are in need of repair services, please send us an email including your order number (if not know then include the name of the purchaser), and we would be happy to assist you further. 

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