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MoissaniteCo.com
Customer Support
Shipping
Section description:
Packaging
"If I pay for overnight shipping, will the package arrive tomorrow?"
Shipping to P.O. Boxes
Shipping to military APO addresses
Holding a package for pickup at Fedex
"What happens if I am not available to accept delivery?"
Shipping an address different than the billing address
"Can you remove the signature requirement for delivery of the package?"
"What if my jewelry is lost during shipping?"
"Will I receive a tracking number once my order has shipped?"
Shipping methods offered
"How can I reroute the shipment to a new address?"
"Where do I track my order once it ships?"
International Shipping
"How can I upgrade the shipping on my order?"
"Can I pick up my order in person from your office?"
"Is it possible to ship via UPS?"
"Can you remove the company name to ensure discreet delivery?"
"Are any items available for immediate shipment?"