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Custom Orders & Design Service

  • Will you set a Moissanite stone in my ring?

    We are happy to provide a loose stone setting service for new loose Moissanite stones purchased through our company.  Pricing is as follows: If the ring is designed to be set with the size/shape Moiss...

  • Full Custom Design Service

    In many cases we are able to replicate rings and other jewelry based on pictures provided by our customers.  For custom design pricing please send the pictures and any additional information you have ...

  • Ordering only the matching band from a wedding set

    In most cases we only sell the matching bands for our wedding sets if the engagement ring is also purchased from our company.  If you are interested in purchasing just the matching band from a wedding...

  • "Can my Moissanite be set in a ring from MoissaniteCo?"

    If your Moissanite stone was previously purchased from our company, yes, we can set it in any of our rings (save those in our liquidation section).  For pricing, please send us an email and include mo...

  • "Can I special order an item in platinum?"

    Most of our jewelry can be special ordered in platinum.  For pricing please send us an email with the following information, and we would be happy to quote pricing. Please include in your email: model...

  • "Can I special order an item in 14k rose gold?"

    Most of our jewelry can be special ordered in 14k rose gold even if there isn't currently the option online.  If there is a specific item you are interested in 14k rose gold, please contact us, and we...

  • "Can a ring that has been engraved be returned?"

    If a ring has been personalized with custom engraving it is not eligible for a refund/exchange.  It is still covered by the Moissanite warranty and our jewelry warranty against manufacturing defects. ...

  • Changing the type of gemstones in a ring

    In most cases it is possible to custom order a ring with a different type of side stone (i.e. change from Moissanite to blue sapphires).  For pricing, please contact us and include the model number, t...

  • "Can I special order a specific size or shape Moissanite gemstone?

    Unfortunately we are not able to offer a special order service for specific size or special shapes / cuts (including asschers and emerald cuts)....