"Help! I can't log into my account!"

If you are having trouble logging into your account and have already requested a new password, please send us an email including your name, email address and address (or order number if you have it), and we would be happy to investigate and resolve the problem.  If you provided the wrong email address when the account was created or misspelled part of the address (i.e. yahoo.con) we will need to investigate and fix it on our end.

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